Trustworthy HR Software.

Paycor is a cloud-based HCM platform offering payroll, HR, and other services to small and mid-sized businesses. Its features include payroll and tax automation, time tracking, HR and benefits management, and reporting and analytics. Paycor offers four pricing plans for smaller businesses, and custom quotes for larger businesses. Support is available via phone, email, chat, and an online support center. It is a trustworthy, and robust platform.

Pros

• +Choice of tiers
• +Available free trial
• +Available phone support

Cons

• -Limited hours of support
• -Confusing number of plans and options

Paycor, a human capital management (HCM) platform that is cloud based, offers payroll, HR, and other services for small and mid-sized businesses. Paycor was founded in 1990, is headquartered in Cincinnati, Ohio, and has a worldwide customer base. Its notable customers include Wendy’s, Pure Dental Brands, and the Detroit Zoo.

PAYCOR: FEATURES

Paycor offers various features for payroll, HR, and other services for small and mid-sized businesses.

Some of the functions that Paycor provides are:

Payroll and tax: Paycor automates payroll processing, tax filing, direct deposit, check stuffing, employee self-service, and new hire filing. You can also set up the AutoRun feature to process payroll on a specific day and time- without the need to even log in.

Time management: Paycor allows you to track employee time and attendance, manage schedules, approve time-off requests, and sync data with payroll. You can also use geofencing, biometric clocks, and mobile apps for increased accuracy in time tracking.

HR and benefits: Paycor helps you with onboarding, benefits administration, performance management, compliance support, employee engagement, and more. You can also access an HR support center with templates, guides, and best practices. Paycor, a comprehensive HR and benefits solution, streamlines and simplifies various HR processes to empower businesses, while enhancing those increasingly important employee experiences.

Onboarding Made Easy: With Paycor’s onboarding feature, new hires are welcomed smoothly and efficiently. The platform offers customizable templates, automated workflows, and e-signature capabilities to streamline the onboarding process, ensuring a positive and organized start for new employees.

Seamless Benefits Administration: Paycor’s intuitive benefits administration module enables businesses to manage employee benefits effectively. From health insurance and retirement plans to commuter benefits and flexible spending accounts, Paycor allows employees to make informed choices while providing employers with real-time data and insights for strategic decision-making.

Performance Management Simplified: Foster a culture of continuous improvement and recognition with Paycor’s performance management tools. Set clear goals, conduct performance reviews, and provide feedback to employees to help them grow and excel. The platform’s intuitive interface allows for easy tracking and monitoring of employee performance, facilitating fair and accurate evaluations.

Compliance Support at Your Fingertips: Stay ahead of the curve and maintain compliance with Paycor’s extensive compliance support resources. Access a vast library of templates, guides, and best practices curated to help businesses navigate complex employment laws and regulations. Stay updated on the latest changes and mitigate risks with Paycor’s expert guidance and support.

Driving Employee Engagement: Enhance employee engagement and foster a positive work culture with Paycor’s employee engagement tools. Create and implement surveys, conduct pulse checks, and gather valuable feedback to identify areas for improvement. Paycor’s engagement platform provides actionable insights to drive initiatives that boost employee morale, motivation, and productivity.

HR Support Center for Guidance and Best Practices: Paycor offers an HR support center equipped with a wealth of resources to help businesses navigate HR complexities confidently. Access customizable templates, comprehensive guides, and industry-specific best practices to streamline processes, enhance efficiency, and elevate HR practices.

Reporting and analytics: Paycor enables you to create custom reports and dashboards, analyze trends and insights, and export data to various formats. You can also use predictive analytics to forecast turnover, overtime, and labor costs.

By leveraging Paycor’s robust HR and benefits solution, organizations can streamline operations, empower employees, and create a positive and productive work environment.

PAYCOR: PRICING

The service is provided as a cloud based, subscription software offering.

Paycor has four pricing plans for small businesses with up to 49 employees: Basic, Essential, Core, and Complete. The Basic plan costs $99 per month plus $5 per employee and includes payroll and tax services. The Essential plan costs $149 per month plus $7 per employee and adds onboarding, time off manager, and HR support center. The Core plan costs $199 per month plus $10 per employee and adds analytics, expense management, and recruit and hire. The Complete plan costs $199 per month plus $14 per employee and adds engage, career management, compensation planning, and talent development. You can also customize your plan by adding any of the products or services listed on the website for an additional cost.

For those companies that have more than 50 employees, they will need to contact Paycor for a custom quote.

While there is no free tier, there is an available free trial, along with a demo. For flexibility, subscriptions can be canceled at any time.

PAYCOR: SUPPORT

Support is available for Paycor via a variety of methods.

On the direct support side, phone support is available via a toll free number (1-800-381-0053) with reasonably generous hours of Monday-Friday, 8 a.m. to 8 p.m. EST, but it should be noted that this is not available on the weekend and overnight hours. There is also a direct email address (Support@Paycor.com), which we often prefer to a clunky to use support portal, but there is no turnaround time specified for an answer. There is also the option for chat on the website, which can provide a faster answer than email, and has the same hours of operation as the phone support. Unfortunately, there is no direct support available on the nights and weekends.

There is also a searchable database, which is an online support center. This database gets divided into sections- employees, and administrators, the latter requiring login with account credentials. On the employee side, there are the expected topics, such as setup and use of the mobile app, and we appreciate that some of this info is presented via short and easy to understand videos.

Finally, there is a news section of the support website, with regularly updated content including from this month.

PAYCOR: FINAL VERDICT

Paycor is a cloud-based human capital management (HCM) platform specifically designed to meet the needs of small and mid-sized businesses. Its commitment to innovation and customer satisfaction sets it apart in the HCM software market. Its cloud-based platform provides secure and scalable access to HR and payroll data, ensuring businesses can operate efficiently and effectively. By leveraging Paycor’s HCM platform, small and mid-sized businesses can streamline their operations, reduce administrative burdens, and focus on growth.

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The modern workplace analyzed.

ActivTrak’s comprehensive workforce analytics and productivity software, allows businesses to gain valuable insights into their team’s performance, optimize resource allocation, and drive growth. With its flexible subscription plans and range of add-ons, ActivTrak offers a tailored solution for businesses of all sizes, empowering them to achieve their full potential.

Pros

• +Choice of plans including free tier
• +Scheduled calls for open support cases

Cons

• -24/7 support only available through Signature Plan
• -Additional options get expensive

ActivTrak is a company that provides workforce analytics and productivity software that can help teams understand how people work, whether in the office or remotely. It collects and analyzes data from user activity and provides insights that help businesses be more productive and compliant. It was founded in 2009 and is headquartered in Austin, Texas, and has more than 9,500 customers and over half a million users of its free version. ActivTrak has notable users that include Allstate, Orangetheory Fitness, and FAM Brands.

ACTIVTRAK: FEATURES

ActivTrak offers various features for payroll, HR, and other services for small and mid-sized businesses. Some of the features that ActivTrak provides include Dashboards which can view a summary of workforce productivity metrics to keep a pulse on issues that impact burnout, engagement and efficiency, Productivity Reports to spot patterns that fuel success and gain valuable insights to increase team productivity, and Location Insights to make data-driven decisions about hybrid work with insight into where employees work — even where they work best.

Taking it up a notch, there is also the Impact Analysis report, to understand how organizational change affects employees’ work habits and well-being, Application & Website Usage to understand which applications and websites employees use to identify adoption gaps, potential risk areas from unvetted tools, and budget correctly for the right tools, and Workload Management to uncover hidden potential and optimize work across people, process and technology. There is also Meeting Insights to obtain full visibility into the workday by integrating with your preferred platform of Outlook Calendar or Google Calendar. To plan ahead, further features are built into Benchmarks & Goals that can set and track workforce productivity benchmarks and goals using historical data and trends.

Going beyond traditional analysis is Personal Insights, designed to empower employees to improve productivity, focus, and work-life balance by providing deep insights into individual work habits. There is also Integrations that can easily combine ActivTrak productivity data with your other software applications to get the deeper insights you need to boost productivity and efficiency in the workplace. Finally, there are Alarms & Website Blocking that can use pre-built alarms- or create your own based on any combination of conditions- to get alerted to events such as file sharing, user deletion and more. You can also block access to unproductive or harmful websites to maximize productivity during “Company time.”

ACTIVTRAK: PRICING

ActivTrak is a workforce analytics and productivity software that offers various features for payroll, HR, and other services for small and mid-sized businesses. It has three subscription plans: Free, Essentials, and Professional.

Ideal for small teams or individual users, the Free plan is a cost-effective way to get started with ActivTrak. The plan however is limited to only 3 users and just 30 days of data history.

Priced at only $10 per user per month, the Essentials plan provides a comprehensive set of features for growing teams. It includes unlimited users, allowing you to scale your team without worrying about additional costs. With this, you’ll have access to 6 months of data history, enabling you to analyze trends and make data-driven decisions. Additionally, you’ll benefit from team productivity pulse, activity classification by groups, and more, empowering you to gain a deeper understanding of your team’s performance and identify opportunities for optimization.

At the top is the Professional plan that costs $17 per user per month and includes everything in Essentials plus 12 months of data history, insights dashboards, coaching, impact analysis, and more. The Professional plan also introduces insights dashboards, coaching, impact analysis, and other advanced features that help you maximize team performance, optimize resource allocation, and drive business growth.

You can also purchase add-ons for ActivConnect, Screen Details, and Data History.

ACTIVTRAK: SUPPORT

If you ever find yourself in need of assistance or support with ActivTrak, there are a multitude of options available to you. These encompass both direct support and self-help resources.

For direct support, you can engage in a live chat with a dedicated Support Advocate by simply logging into your ActivTrak platform and selecting the “Get Help” option. This method is the one to use for the fastest response times, ensuring your issues get addressed promptly.

Alternatively, you can reach out to the support team via email at support@activtrak.com. While some may prefer the convenience of support portals, we genuinely believe that email support offers a more personalized and efficient experience.

Once a support ticket is created, the ActivTrak team offers a remote session or phone call to help troubleshoot more complex issues. Customers can also request a meeting directly with the support engineer working their case.

Now, let’s explore the self-help resources at your disposal. The ActivTrak Support Center is a treasure trove of valuable resources, including webinars, videos, reports, templates, and comprehensive guides. It covers a wide range of topics, empowering you to find solutions and answers independently.

Whether you prefer direct support or self-help resources, ActivTrak has you covered. Their commitment to providing exceptional customer service is evident in the diverse options they offer.

ACTIVTRAK: FINAL VERDICT

ActivTrak is a workforce analytics and productivity software that offers various features for payroll, HR, and other services for small and mid-sized businesses. It collects and analyzes data from user activity and provides insights that help businesses be more productive and compliant.

ActivTrak offers various features including dashboards, productivity reports, and location insights to help businesses understand how people work and improve productivity. It also provides advanced features like impact analysis, application and website usage, workload management, meeting insights, benchmarks and goals, personal insights, integrations, alarms and website blocking. ActivTrak has three subscription plans: Free, Essentials, and Professional. For support, ActivTrak offers live chat, email support, as well as a comprehensive Support Center with resources such as webinars, videos, reports, templates, and guides.

Overall, ActivTrak offers a compelling suite of services sure to benefit many businesses looking for a competitive edge to increase their productivity.

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